Shipping Policy

Worldwide Shipping: We strive to deliver your items to all parts of the world as quickly as possible. Orders will be shipped via FedEx, USPS or other carriers depending on the delivery address.

Shipping Time: Please note that delivery times may vary as items may come from different locations.

Shipping Costs

Minimum Costs: We strive to keep shipping costs as low as possible to provide you with the best value. We are pleased to offer free worldwide express delivery on all orders!

Shipping Exclusions: Please note that weekends and public holidays are not included in shipping.

Stopped by customs

When the package is stopped by the customs of the destination country and not delivered, we will send an email to the customer to inform the reason and resend the package. Please wait patiently for your shoes to arrive.

Tracking number has not been updated for a long time

We will communicate with the customer to resend the package for free or refund, even if the previous package arrived without paying extra fees.

The package shows that it has been delivered but not received

We will first ask the shipping service provider for proof of receipt. If the customer's package is stolen or caused by other reasons unrelated to the shipping service provider, we will not be responsible. But we are willing to discuss a better solution with the customer.

Note: If the responsibility is on us, the customer does not need to bear any additional costs; if the responsibility is on the customer, additional costs may be incurred!